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Due to the current and evolving border restrictions as a result of COVID-19, freight times may differ from those estimated on our website. Please contact our customer service team should you have any enquiries.
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Amendment to Terms and Conditions
The following terms relate exclusively to "Bricks and Mortar" Retail Partner's or any business with a physical presence, offering face to face products or services to customers.
Territory means the area agreed to between the Retail Partner and Southern Lights Candle Co.
Non Exclusive Right
Minimum Order Requirements
How to contact us regarding these Terms and Condition
If you have any questions about these Terms and Conditions, if you wish to correct or update information we hold about you or if you wish to make a complaint about a breach of these Terms and Conditions by Southern Lights Candle Co please contact us at email@example.com
The term ‘Southern Lights Candle Co’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 16/1440 New Cleveland Road, Chandler, QLD, 4155. Our ABN is 20 127 970 594. The term ‘you’ refers to the user or viewer of our website.
We may collect the following information:
We use this information to understand your needs and provide you with a better service, including the following reasons:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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We have been notified via all our freight partners that all regions nation wide are currently experiencing freight delays to both standard and express freight. Please be advised some freight providers are experiencing up to an additional 4 weeks in delays in both standard and express shipping options. We recommend placing your order ASAP to avoid missing out. Should you have an urgent order, please contact our customer service team to discuss.