Product Care Instructions

To ensure you get the best results from your Hueseeka candles: 

Candleholders 

  • Do not allow flames within 2cm or to directly touch holder as may result in damage/cracking of glass.  
  • Hand wash only. Use soft, clean cloth to prevent scratching and abrasion. 
  • Do not clean with hot or boiling water.
  • Do not soak.
  • Dry completely before storing. 
  • Do not use sharp instruments such as a knife to remove wax from holders as this can result in scratching. 
  • Use minimal water to clean wooden items. Water can stain, cause swelling and warping of the wood. 
  • To avoid colour bleach please keep ceramic and wooden products out of direct sunlight.
  • We suggest cleaning all Candleholders after use to avoid wax seeping into the material. 

Centrepiece sets 

  • Do not allow flames to directly touch glass as may result in damage/cracking of the glass holder. 
  • To avoid damage to both candle and glass cylinder do not drop candle into glass, hold candle by the wick and slowly lower into glass on 45 degree angle.  
  • Adding candles into glassware, such as a glass cylinder or sleeve, will affect their burn time due to the added heat of the glass and the hot air trapped around the candle. Burning a candle within glassware which is too small may cause the candle to burn at a faster rate, drip or pool. 

Candles

  • Your candles may have a layer of light dust covering them. This is a naturally occurring process that occasionally occurs with all-natural candle waxes and dyes. This candle dust or "bloom" is easily removed by wiping the candles down with a soft cloth. This will leave your candles looking their best with their natural colour shining through.
  • Trim wick to 5mm before lighting, each time. 
  • Only burn on a flat level surface. 
  • Always use an appropriate holder to protect surfaces and linens. 
  • Keep candle free of any foreign materials. 
  • Use appropriate tool to extinguish flame. 
  • Do not burn candle for more than 4 hours at a time. 
  • Extinguish candle 2cm before holder to prevent injury or property damage. 
  • Always burn within sight and on a heat-resistant surface. 
  • Keep out of reach of children and pets. 
  • Keep away from drafts, vents and vibrations. 
  • Do not move candle when lit or wax is liquid. 
  • Never burn a candle near anything that can catch fire. 
  • For optimal candle performance, do not group too close together as candles may overheat causing excessive dripping and/or pooling. 
  • Adding our candles into glassware, such as a glass cylinder or sleeve, will affect their burn time due to the added heat of the glass and the hot air trapped around the candle. Burning a candle within glassware which is too small may cause the candle to burn at a rapid rate, drip or pool. 
  • Fluted Candles are NOT suitable to be used in Glass Cylinders. Rather, these are best suited to be used on a Pillar Plate. 

LED Candles

  • Do not place near flames or other heat sources. 
  • Do not leave near/in water for risk of water damage to the battery compartment and internal wiring. 
  • Do not leave LED candles outside in wet weather conditions. 
  • The impact of direct sunlight on a hot day may cause the wax on the LED candles to soften and warp.  
  • LED tealights come with a screw over the battery compartment to meet Australian safety guidelines regarding button batteries. Always Keep batteries away from children on any LED product. 
  • Alkaline or Lithium batteries are recommended for use in all of our flameless LED candles.