PRE CHRISTMAS DELIVERY Place your orders before 12th December for PO Box addresses and 15th December for standard street addresses to ensure pre Christmas delivery.
By following a few simple rules will ensure you get the best result from your
Southern Lights Candles.
TRIM THE WICK
Before lighting always trim the wick to 5mm and remove any debris to encourage
an even burn. Cotton wicks sometimes mushroom, always remove the top with scissors or a wick trimmer to ensure a clean burn.
Candles burn best in still air, ensuring they don’t drip or smoke. If you can’t
avoid a draught, turn the candle periodically to avoid an uneven burn and
possible smoke. Choose a vessel to help protect you candle and consider
the size and space around the candle as it will burn hotter and may overheat
causing it to drip or smoke.
SETTING THE CANDLE MEMORY
Start burning the candle for one hour for every 2.5cm diameter the first time it
is lit. This will maximise the burn pool and avoid creating a tunnel/crater.
PUTTING CANDLES OUT
Best practice is to use a candle snuffer to prevent wicks from drifting off centre and
to avoid wax splash. If a candle snuffer is not available be careful to ensure the candle
does not relight after blowing it out.
When grouping candles to create centrepieces or displays be sure to separate the candle by a
minimum of 10cm to prevent undue candle melt and burn problems. Candles burnt too close together
will will collapse or burn less than their advertised burn times.
Votives need to go into a votive holder as when burning they are designed to
melt and liquify. To make removal easier add a teaspoon of water in the holder
prior to burning.
TAPER AND DINNER CANDLES
Kept vertical, our taper and dinner candles will not smoke or drip if kept out of direct wind,
Air Conditioning or draughts. Use a Southern Lights taper holder to ensure your taper candle burns vertically.
Candles are sensitive to temperature and light. To avoid candles cracking, melting or fading be sure to store
in a cool, dry place, away from direct sunlight, dust and fluorescent light.
Our couriers are reporting unprecedented freight volumes. Please expect delays in the delivery of your order. We apologise for any inconvenience this may cause.