Scented Chakra Jar - Protection
All orders received before 1pm (AEST) Monday to Friday will be dispatched on the same day. We use a combination of TNT, Couriers Please and Toll freight companies depending on cost and delivery time lines. East Coast deliveries generally take 2 to 3 days with metropolitan deliveries in 7 days or less.Deliveries Outside of Australia
Southern Lights do not currently offer international shipping to countries outside of Australia.Delivery Confirmation
Tracking details for your order will be included in your order confirmation email. Registered customers will also be able to locate these details from within their account area once dispatch has been confirmed.
View full Shipping Terms hereReturns
If you are not satisfied with your purchase you can return it for a full refund or replacement within 7 days.
Returned goods must be in its original packaging and order confirmation included.
Please allow 3 to 7 days for processing and understand that we cannot refund postage and packaging unless goods are deemed to be faulty.
The customer is responsible for return shipping.
If you wish to return your purchase, please contact us here and we will provide details on where to send your return.
We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us here and we will be more than happy to resolve any issues.Order Cancellations
You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card used in your purchase.
Please contact us as soon as possible and we will do our best to accommodate your request.
Testimonials of our satisfied customers
Hear what our happy customers have to say about candle products and service
Due to the current and evolving border restrictions as a result of COVID-19, freight times may differ from those estimated on our website. Please contact our customer service team should you have any enquiries.